Frequently asked questions

Use the Request an Appointment form on this website, or call our office directly during business hours. We will confirm your appointment by phone or email, whichever you prefer.

For most services you can contact us directly. Some insurance plans require a referral for specific services, and our team will tell you if that applies to you.

A photo ID, your insurance card, a list of current medications, and any recent test results or records relevant to your visit.

Contact our office to discuss your situation and what options are available.

Where possible, yes. Request your preference when you book and we will accommodate it subject to availability.

Millenium Medical Group works with a wide range of plans. Because networks and products change, and because coverage varies by service, please contact us to verify your specific plan before your visit.

No. Accepting a plan is not a guarantee that a particular service will be covered. Eligibility, medical necessity and prior authorisation requirements apply.

Send us your insurance details through the Verify Your Insurance form or call our office. We will review your benefits and explain what we find.

We will explain the situation and any available alternatives, including the appeals process where one exists.

Primary care medicine, physical therapy, occupational therapy, mental health counselling, TMS therapy and targeted case management.

Yes. Our model is explicitly multidisciplinary, and many patients receive coordinated care across more than one service.

Yes. Our team provides care in English and Spanish.

Telehealth availability varies by service and by payer. Please ask when you request an appointment.

Transcranial magnetic stimulation is a non-invasive treatment that uses magnetic pulses to stimulate a targeted region of the brain. It is FDA-cleared for major depressive disorder in adults who have not benefited adequately from prior antidepressant medication.

Coverage depends on your plan and eligibility criteria, and many plans require prior authorisation. Our team will help you verify benefits, but coverage cannot be guaranteed.

No anaesthesia is used, and most patients return to normal activity immediately after a session.

Responses vary and no outcome can be promised. Your clinician will discuss expectations and how your progress will be monitored.

Please do not include confidential medical information in any general website form. Those forms are not designed for protected health information. If clinical intake requires PHI, a separate HIPAA-appropriate workflow must be used.

Our practices are governed by our Notice of Privacy Practices, which describes how health information may be used, disclosed and safeguarded, and how you can exercise your rights.

Yes. Contact our office and we will explain the records request process.